Effective September 12, 2026 • Version 1.0
1. Marketplace Services
TDY Direct provides technology services connecting travelers and hosts. TDY Direct does not operate or manage listed properties. Lodging reimbursement is determined by the traveler's official travel authorization and applicable installation travel rules.
2. Guest Care Expectations
Travelers agree to use the property responsibly, follow the host’s disclosed house rules, respect occupancy limits and neighbors, and leave the property in substantially the same condition in which it was received, allowing for ordinary wear.
3. Property Damage
Travelers are responsible for loss or damage caused by themselves, their guests, or their animals during the reservation, except for ordinary wear or conditions not caused by the traveler. Report damage or safety concerns promptly to the host.
4. Pet Policy Compliance
Travelers bringing an animal must select a property that permits it, provide accurate pet details, and comply with the property’s disclosed animal, yard, cleanup, and conduct rules throughout the stay.
5. Reservations and Documentation
Reservation dates, lodging charges, taxes, cancellation terms, and property rules are presented before booking. Travelers are responsible for reviewing those details and retaining the lodging documentation needed for their own travel claim.